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Switching from RDP to VNC Problem Expand / Collapse
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Posted 3/29/2007 10:05:39 AM
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Last Login: 12/3/2009 2:17:27 PM
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I've just recently started to use RDP through VNC Manager, generally when VNC has failed to connect for one reason or another. However, when I try to connect to the same machine later trying to use VNC, I get the error message

Connection Closed. The VNC server has reported an emtpy desktop size.

If I reboot the remote PC that I was trying to connect to, I'm able to connect with VNC again.

I searched the VNC and UltraVNC forums and didn't find any mention of this so I'm thinking this is some kind of configuration problem on my part.

TIA
Post #1426
Posted 3/29/2007 10:20:02 AM


Supreme Being

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Bob,
it's not a problem on your side but a bug in VNC server software. We discovered this problem about two years ago. Normally when a VNC client connects to a VNC server, the server computer would send its desktop size  (width x height). The message you are seeing occurs when a VNC server reports 0x0 screen size. We did found out what was causing it and how to reproduce it...but I cannot remember at the moment what was it. I'll try to search our old support emails, maybe I'll find something... 



Kindest Regards,
SmartCode Solutions Support
Post #1427
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