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RE: viewerX 2.9.5.1 in stretch mode

Support (s-code) — Thu, 11 Dec 2008 03:54:27 GMT

I just want to post update with regards of this issue. As it turned out Marc was using ViewerX v2.5.0. The repainting issue he was experiencing I fixed the latest ViewerX build.

RE: viewerX 2.9.5.1 in stretch mode

ningjih — Wed, 10 Dec 2008 20:59:52 GMT

[quote][b]

Please email the screenshots to support@s-code.com

[/quote]

hi, I have sent screenshots to support@s-code.com .

RE: viewerX 2.9.5.1 in stretch mode

Support (s-code) — Wed, 10 Dec 2008 05:21:35 GMT

[quote]I have this probelm also. It occur on when some other window top on the viewer window be close, it is happen always.[/quote]
Could you please email us the exact steps to reproduce the problem as well as screenshots for each step.
For example:
Step 1. Here is ViewerX window covered by another windows - screenshot
Step 2. The top window has been closed and ViewerX didn't repaint itself - screenshot

Please email the screenshots to support@s-code.com

PS: please don't email 10MB uncompressed .BMP images. Kayako ticketicking system that we use goes crazy when it receives such huge attachments.

RE: viewerX 2.9.5.1 in stretch mode

ningjih — Wed, 10 Dec 2008 02:25:17 GMT

I have this probelm also. It occur on when some other window top on the viewer window be close, it is happen always.

RE: viewerX 2.9.5.1 in stretch mode

Support (s-code) — Mon, 06 Oct 2008 07:40:00 GMT

Marc,
the redraw fix in the 2.9.5.1 shouldn't affect cursor repainting. Does this problem happen all the time or it's random?

RE: viewerX 2.9.5.1 in stretch mode

marc — Mon, 06 Oct 2008 02:15:37 GMT

By te way, previous version 2.9.5.0 does not have this problem (but has the known redraw problem that is solved here)

So putting a redraw-button in the application and using previous version is still the best solution, i believe.

viewerX 2.9.5.1 in stretch mode

marc — Thu, 18 Sep 2008 01:14:33 GMT

When in stretch mode, moving the cursor around, or moving a window of the server is leaving traces on the screen, that disapear after a refresh.