The VNC Manager - SmartCode Solutions Forum / General Discussion / SmartCode VNC Manager / v3.0 "The RPC Server is unavailable" handling / Latest Posts

RE: v3.0 "The RPC Server is unavailable" handling

pdonlin — Fri, 04 Nov 2005 10:45:36 GMT

Disreguard my last post... I think I might have figured out what might be causing it

RE: v3.0 "The RPC Server is unavailable" handling

pdonlin — Fri, 04 Nov 2005 10:36:04 GMT

I understand that, but we have no firewalls turned on. In fact, the "Windows Firewall / ICS" service is disabled on the machines.

RE: v3.0 "The RPC Server is unavailable" handling

Support (s-code) — Fri, 04 Nov 2005 09:45:59 GMT

[quote][b]pdonlin (11/4/2005)[/b][hr]I also recieve this message whenever I try to shutdown/restart a machine through power management. What might be the cause?
[/quote]

Hi,
the cause is exacly the same as in the wizards case. Shutdown/Restart feature uses WMI so it requires RPC ports opened on the target PC.

Please take a look on the article named What ports are used by VNC Manager when working with a remote computer ?
in the FAQ http://www.s-code.com/faq.aspx?menu=faq

RE: v3.0 "The RPC Server is unavailable" handling

pdonlin — Fri, 04 Nov 2005 09:32:10 GMT

I also recieve this message whenever I try to shutdown/restart a machine through power management. What might be the cause?

FYI: These machines are not in a Active Directory domain if it matters. Both the Manager machine and the clients are running XP SP2, but none of them have the firewall turned on.

(Currently using the trial, thinking about purchasing this software)

RE: v3.0 "The RPC Server is unavailable" handling

iampedro — Mon, 22 Aug 2005 09:51:03 GMT

Good Job SmartCode... It look like this next program is going to be very sweet once it is released... I look foward to it..

v3.0 "The RPC Server is unavailable" handling

Support (s-code) — Wed, 17 Aug 2005 05:14:29 GMT

Some of our customers who use the Deployment or the VNC Reset Password Wizard receive "The RPC server is unavailable" error, which usually caused by a firewall blocking the connection. The ones who are unaware about it contact our support asking for a help. In v3.0 we tried to cover the issue and provide more user friendly information about the error. Take a look on a screenshot that showing how the Reset Password wizard handles such situation.