SmartCode Solutions Web Forum » SmartCode VNC Manager » Archived "Beta" Forums » VNC Manager v5.0 Beta » Problem with Check VNC/RDP/SSH Status

Problem with Check VNC/RDP/SSH Status

shane — Thu, 01 Oct 2009 07:59:29 GMT

I have a folder with 343 computers in it. If I select half of them and right mouse click on the selection, click on "check VNC/RDP/SSH Staus", many report as all "x"s (no response). If I take one of the computers that reported no response, and run the check singularly, then I get information back.......

RE: Problem with Check VNC/RDP/SSH Status

Nelson-BBB — Thu, 01 Oct 2009 07:59:29 GMT

The status check appears to be working again in 5.0.10 - tried it on 2 different installs and it looks good.

Thanks!

RE: Problem with Check VNC/RDP/SSH Status

Support (s-code) — Sat, 05 Sep 2009 06:04:14 GMT

[quote]Something happens within the manager when you have over a certain amount to scan.[/quote]
This could be the case. We don't have that' many computers to test with. We have about mix of about 20 Vista/XP/2008/2003 Hyper-V virtual machines that we use for testing. In our test we haven't seen the problem described in this thread, but again we haven't tested against 100+ computers.

By any chance, can we get access to your network via VPN and run VNC/RDP/SSH status updater against your computers? We don't even need to know their VNC password to run the scan and of course we will be willing to sign an NDS, etc. If it's possible please email to support@s-code.com so we could discuss it further.

RE: Problem with Check VNC/RDP/SSH Status

shane — Fri, 04 Sep 2009 07:44:28 GMT

I have also updated to 5.08 and still have the same problem. I selected 188 workstations and only 31 of them reported correctly. I increased the timeout from 800ms up to 1000ms, then to 1500ms, then to 3000ms. At 3000ms, some would report status, some would not. I restarted the manager and just selected 5 from the ones that did not report.....all reported normally.

For S&Gs, I entered 9000ms. This seemed to work.

Something happens within the manager when you have over a certain amount to scan.

-Shane

RE: Problem with Check VNC/RDP/SSH Status

Support (s-code) — Wed, 02 Sep 2009 07:27:10 GMT

[quote]Hello, i´ve got the problem in 5.08, that the button for the vnc server status is not working.
Every single computer is shown with the red status light for the vnc server, even when i already connected to the machine :blink:
Doesn´t matter what version of vnc is running on the remote computer, tightvnc or uvnc....[/quote]

Could you double check what update timeout value your VNC Manager is using? Im wondering if the problem is caused by the timeout being set to too low value.
Tools->Options->Server Status Check->Scan timeout.

RE: Problem with Check VNC/RDP/SSH Status

Nelson-BBB — Wed, 02 Sep 2009 06:35:14 GMT

Any update on the status check issue? Still not working in Version 5.0.8.0.

Thanks!

RE: Problem with Check VNC/RDP/SSH Status

chewbakka — Wed, 02 Sep 2009 05:54:38 GMT

Hello,

i´ve got the problem in 5.08, that the button for the vnc server status is not working.
Every single computer is shown with the red status light for the vnc server, even when i already connected to the machine :blink:
Doesn´t matter what version of vnc is running on the remote computer, tightvnc or uvnc....

RE: Problem with Check VNC/RDP/SSH Status

Support (s-code) — Sat, 29 Aug 2009 21:18:58 GMT

[quote][b]boss (8/28/2009)[/b][hr]related to Server status check, if I select under Manager option to have "Scan all registered computers when application starts" this is not applied. Looks like VNC Manger does not remember change in setting. After restart of the application option gets deselected.

I am using 5 0 7 0 version.[/quote]

Thank you for reporting this problem. It will be fixed in the 5.0.8.0 build.

UPDATE: Fixed

RE: Problem with Check VNC/RDP/SSH Status

boss — Fri, 28 Aug 2009 13:07:15 GMT

related to Server status check, if I select under Manager option to have "Scan all registered computers when application starts" this is not applied. Looks like VNC Manger does not remember change in setting. After restart of the application option gets deselected.

I am using 5 0 7 0 version.

RE: Problem with Check VNC/RDP/SSH Status

shane — Thu, 02 Jul 2009 10:26:09 GMT

Problem remains with ver 5.0.4.1

-Shane

RE: Problem with Check VNC/RDP/SSH Status

shane — Wed, 10 Jun 2009 14:17:28 GMT

Just tried the 5.0.3.0 version..... problem remains....sorry

RE: Problem with Check VNC/RDP/SSH Status

Bob Hartung — Mon, 08 Jun 2009 06:28:17 GMT

I installed v5.0.3.0 this morning and I now have a mixture of different results. A minority of PCs display correctly, showing VNC, RDP and Ping green. I have more PCs that only display Ping green and VNC and RDP as red even though VNC and RDP are operational. I also have some that show RDP and Ping green with VNC red even though VNC is active and functional.

My PCs primarily have UltraVNC v1.0.5.0, v1.0.5.3 or v1.0.5.6 installed. Which version doesn't seem to be a factor.

RE: Problem with Check VNC/RDP/SSH Status

Support (s-code) — Mon, 08 Jun 2009 00:16:20 GMT

Guys,
please do give a try to the v5.0.3.0. It fixes couple scan related bugs that could had contributed to the problem you experience with the v5.0.2.0.

RE: Problem with Check VNC/RDP/SSH Status

shane — Tue, 26 May 2009 14:20:23 GMT

I downloaded the 5.0.2.0 and the problem still exists.

RE: Problem with Check VNC/RDP/SSH Status

Bob Hartung — Tue, 26 May 2009 09:23:40 GMT

Same here. I have VNC Mgr configured to check status on startup and every hour. Only ping reports status correctly.

I find if I manually test it, the status reports correctly. This also works for selecting multiple PCs to check.

RE: Problem with Check VNC/RDP/SSH Status

Nelson-BBB — Tue, 12 May 2009 07:44:06 GMT

I'm getting similar results. As a group, the only positive response is from Ping - individually the status update will work correctly, however the VNC response is 90% blue rather than green.

We have three admin licenses and I'm the only one using the beta and the only one getting these results.